1. Data Controller
The data controller for personal data collected on the website platdetain.fr is:
HT2 SARL (subsidiary of HI-TAG SARL)
15 Place des Halles, 28160 Brou, France
Company registration: RCS Chartres 103 179 842
Email: contact@platdetain.fr
Tel.: +33 2 37 96 05 65
2. Data Collected
In connection with the operation of the site and the establishment's services, we may collect the following data:
- First name, surname and contact details (email, phone) upon contact
- Booking data (stay dates, number of guests, preferences) via the D-Edge / Cubilis booking engine
- Navigation data (IP address, pages visited, visit duration) via server logs
- Data voluntarily provided by email or phone
This site does not collect personal data via online forms. Contact is made exclusively by direct email or phone.
3. Purposes of Processing
The data collected is used to:
- Manage room and table reservations
- Respond to information requests and quotes
- Manage the customer relationship
- Improve services and the website
- Meet our legal and accounting obligations
4. Legal Basis
Data processing is based on:
- Performance of a contract (reservation, service)
- The consent of the data subject (contact by email)
- The legitimate interest of HT2 SARL (service improvement, security)
- Compliance with legal obligations (accounting, taxation)
5. Retention Period
- Reservation and customer data: 3 years from the last interaction
- Accounting and billing data: 10 years (legal obligation)
- Server connection logs: maximum 12 months
- Contact emails: 2 years after the request is closed
6. Data Recipients
Your data is not sold or transferred to third parties for commercial purposes. It may be shared with:
- D-Edge / Cubilis — online booking engine (hotel reservation processing)
- OVH SAS — website hosting provider (navigation data storage)
- The competent authorities in case of a legal obligation
7. Cookies
This site uses a limited number of cookies strictly necessary for its operation:
- Google Fonts — loading typographic fonts (third-party cookie, linked to Google)
- Google Maps — displaying the interactive map on the Contact page (third-party cookie, linked to Google)
- No tracking or advertising cookies are placed on this site
You can configure your browser to refuse cookies. This may affect the display of fonts and the Google Maps map.
8. Your Rights
In accordance with the General Data Protection Regulation (GDPR — EU Regulation 2016/679), you have the following rights:
- Right of access — obtain a copy of your personal data
- Right to rectification — correct inaccurate data
- Right to erasure — request deletion of your data
- Right to restriction — restrict the processing of your data
- Right to data portability — receive your data in a structured format
- Right to object — object to the processing of your data
Exercise your rights
To exercise these rights, contact us by email at contact@platdetain.fr or by post to our registered address. We undertake to respond within one month of receiving your request.
If you believe your rights are not being respected, you may lodge a complaint with the CNIL (France's data protection authority) — www.cnil.fr — 3 Place de Fontenoy, TSA 80715, 75334 Paris Cedex 07, or with your national supervisory authority.
9. Security
HT2 SARL implements appropriate technical and organisational measures to protect your data against any unauthorised access, modification, disclosure or destruction. The site is hosted on a secure OVH server (VPS) in France.
Last updated: April 2026